![]() However, Dev, you’re writing the mail to customers and the least you can do is do a good job of sounding a little sorry and taking responsibility. I understand you probably weren’t directly responsible for technology decisions, though as the head of marketing you probably had a lot of say in the matter. Is there an apology in there? Perhaps a delicate turn of phrase beyond my meagre language skills? If so, please do point it out so I can read it and rest easy knowing Domino’s India was big enough to say sorry for a mistake they made. Please let me know if this was mentioned in your site’s terms of use and/or privacy policy. I don’t recall offering my home address and telephone numbers to hackers. If you do not want to receive any more offers, Click this link Who was doing the website earlier? A pizza delivery man? Why has the technology specialist come in *now*, after you’ve been knocked up and lost our data to boot? “We have engaged services of Technology specialist…”Īs I already mentioned, the writing sucks. Ignoring the glaring grammatical error in that sentence, what’s the point of reassuring us now? You goofed up and *now* you say you don’t compromise? “We don’t compromise of technology investments…” Do you even know who the chap is? Possible, though I doubt it. A few short breaths earlier you mentioned the hacker had ‘malicious intent’, and now you think you’ll stop the malicious intent by suing the person. It sucks.Īre you serious? That list would be all over the hacker networks by now. The least you can do is at least ensure the email is written professionally by someone who knows English. Shouldn’t something like this be labelled a little more appropriately, considering the subject matter? Or were you hoping like hell people wouldn’t bother reading it and mistake it for yet another coupon mailer? Generic Subject Line – “Communication from Domino’s Pizza” The transparency is much appreciated, though I have little doubt you *had* to do it.ĭid you even think before sending out an important communique like this one as an embedded image? Don’t you know most people block images from their email clients? Are you aware most email clients block images by default? Did you think you were being very prudent indeed by sending the email with an image hosted on your servers, that can be deleted later if the communication is deemed a liability? This is about your recent email kindly letting me know that a hacker has hacked the Dominos India website and now may possess my email address, telephone number and home address. I’m writing here because you wrote to me from a generic email ID that I couldn’t reply back to, knowing it wouldn’t reach you directly. I received this (below) mail a short while back from Dev Amritesh, the Senior Vice President of Marketing for Domino’s India. ![]()
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